Andre Siewert

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Latest activity by Andre Siewert
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    Andre Siewert commented,

    Hi!  Is there any way to react on ratings? Eg. I was rated with "unsatisfied". Can I reply to this feedback to explain background / reasons for my acting? Thanks in advance! 

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    Andre Siewert created a post,

    unsuccessful outbound calls


    Unsuccessful outbound call attempts are not displayed ticket events (that would indicate an outbound attempt was made) As per checking, only successful outbound calls are logged and recorded with c...