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Andre Siewert

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Activity overview

Latest activity by Andre Siewert
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    Andre Siewert commented,

    1. Support
    2. ...
    3. Measuring success
    4. Working with satisfaction reasons

    Hi!  Is there any way to react on ratings? Eg. I was rated with "unsatisfied". Can I reply to this feedback to explain background / reasons for my acting? Thanks in advance! 

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    • Andre Siewert
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    Andre Siewert created a post,

    unsuccessful outbound calls

    Answered
    1. Community
    2. Feedback - Voice (Talk)

    Unsuccessful outbound call attempts are not displayed ticket events (that would indicate an outbound attempt was made) As per checking, only successful outbound calls are logged and recorded with c...

    • Andre Siewert
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    • 4 comments
    • 5 votes