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Jeff

Joined May 10, 2022

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Last activity Jul 13, 2022

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Jeff commented,

CommentHelp with apps and integrations

Dwight Bussman  My org has started encountering this error recently and I am not able to fix it.  I have reduced the number of fields to five but this did not do the trick.  Any other ideas I can try?

View comment · Posted Jul 13, 2022 · Jeff

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Jeff commented,

CommentSalesforce integration

Thanks, Dwight.  I figured out the issue was the data format in SFDC.  I had the field as a date field but it needed to be text.  It's working as expected now.

View comment · Posted May 10, 2022 · Jeff

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Jeff commented,

CommentSalesforce integration

After installing the Zendesk for Salesforce app and the ticket sync package, I created custom fields for 'first reply time (bus)' and 'first reply time (cal)' but these fields have not shown up in Zendesk.  It has been over 24 hours.  How do I get these fields to sync?

View comment · Posted May 10, 2022 · Jeff

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