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Jeff
Joined May 10, 2022
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Last activity Jul 13, 2022
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Latest activity by Jeff
Jeff commented,
Dwight Bussman My org has started encountering this error recently and I am not able to fix it. I have reduced the number of fields to five but this did not do the trick. Any other ideas I can try?
View comment · Posted Jul 13, 2022 · Jeff
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Jeff commented,
Thanks, Dwight. I figured out the issue was the data format in SFDC. I had the field as a date field but it needed to be text. It's working as expected now.
View comment · Posted May 10, 2022 · Jeff
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Jeff commented,
After installing the Zendesk for Salesforce app and the ticket sync package, I created custom fields for 'first reply time (bus)' and 'first reply time (cal)' but these fields have not shown up in Zendesk. It has been over 24 hours. How do I get these fields to sync?
View comment · Posted May 10, 2022 · Jeff
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