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John Engelhart

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Recent activity by John Engelhart Recent activity Votes
    1. Agent guide
    2. Ticket management
    3. Merging tickets

    Hello, I want to restrict merging to within the same brand only.  Is this an option?   Use-case:  We are a multi-brand organization.  Customer A submits a separate request to each brand from the sa...

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    • John Engelhart
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