Chuck Aurora

1. Community
2. Feedback - Ticketing System (Support)
3. I should be able to create a view for the tickets I'm CC'd on

Wow.  Flagrant disregard of customers' needs!  Switching from Zendesk would not be easy, of course, but it certainly is possible.  Looks like you're just betting we won't do it.

• View comment
• Chuck Aurora
• Created February 04, 2022 13:29
• 1 vote

1. Support
2. ...
3. Attachments and CCs
4. Can I create a view of tickets I'm CC'd on? 

This feature really is needed.  Viewing followed tickets in my profile means I can no longer see my assigned tickets.  I need both, because I need a quick means to see all tickets which might need ...

• View comment
• Chuck Aurora
• Created February 04, 2022 13:15
• 3 votes