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Andrew C.

Joined Jan 11, 2023

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Last activity Jan 11, 2023

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Andrew C. commented,

CommentThird party and social messaging channels

Is there a way to change the copy from "Message us on..." to "Follow us on...."? It seems silly to tell a customer to message us on a different channel and cause duplicate tickets. We've seen some duplicate tickets and some confusion caused by this. 

View comment · Posted Jan 11, 2023 · Andrew C.

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