Luciano Zambito

1. Community
2. Zendesk APIs
3. How to Update Custom Field Values using API (Not adjusting the field itself)

I had to work hard to find the solution, for a problem that I believe is related to the clarity of the documentation. Also, I had difficulty in getting concrete help in chat with support.Wanting to...

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• Luciano Zambito
• Edited February 13, 2022 09:20
• 0 votes

1. People
2. ...
3. End users and organizations
4. Managing custom user fields

Hi everyone, I'm trying to SET (while creating a ticket for a new user) and to UPDATE some custom user fields (dropdown type) for a SPECIFIC user already created, via API. User fields are already t...

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• Luciano Zambito
• Created February 08, 2022 12:16
• 0 votes

1. People
2. ...
3. End users and organizations
4. Adding custom fields to users

Hi everyone, I'm trying to SET (while creating a ticket for a new user) and to UPDATE some custom user fields (dropdown type) for a SPECIFIC user already created, via API. I can't find out how to d...

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• Luciano Zambito
• Created February 08, 2022 12:13
• 0 votes