Eric Rizzo
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Last activity
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Activity overview
Latest activity by Eric Rizzo-
Eric Rizzo commented,
It's very disappointing that the comment order was changed in Agent Workspace without providing an option to choose comment order ascending or descending. Please consider offering this in the future.
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Eric Rizzo created a post,
View of all tickets from organizations a user is part of
At my company we have agents that are solely responsible for a pool of clients that we track under organizations. We need to be able to create a view that agents can go to that will show all ticket...