Christy

Total activity

11
Last activity

March 22, 2022 09:54
Member since

March 02, 2022 08:55
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Activity overview

Latest activity by Christy

Christy commented, March 22, 2022 09:54
Hi team,I've tested with traditional Chinese content email (With English subject) and the user language wasn't able to detected as in Chinese. Please kindly advise.
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- Christy
- Created March 22, 2022 09:54
- 0 votes
Christy commented, March 18, 2022 07:47
So if there is auto-responder setup for weekend, agents can still followup the chat on Monday right?
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- Christy
- Created March 18, 2022 07:47
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Christy commented, March 17, 2022 05:32
May I please confirm if we've set up a auto-responder to Whatsapp. Which the auto-reply will treat it as the first reply and the whatsapp message will not be applied to the 24 hours rule?
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- Christy
- Created March 17, 2022 05:32
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Christy commented, March 17, 2022 04:45
Even follow the below setup, the whatsapp messages still broadcast to all agents, not the specific group in the trigger actions Meet ALL of the following conditions Ticket is created Brand is = Ch...
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- Christy
- Created March 17, 2022 04:45
- 0 votes
Christy commented, March 08, 2022 02:23
Hi.After migrating to the agent workspace, the shortcuts for chat is only available to start with input "/". May I know if it is possible to get the same approach as the classic chat that the short...
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- Christy
- Created March 08, 2022 02:23
- 0 votes
Christy commented, March 02, 2022 08:55
Hi Team,Just a suggestion on the status ordering.Currently, in our view we have New>Open>Pending>On Hold>Solved. It will be great if we move On Hold after Open, so it should be Open>On Hold>Pending...
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- Christy
- Edited March 02, 2022 08:56
- 1 vote