Recent searches


No recent searches

Tiffany Craig's Avatar

Tiffany Craig

Joined Mar 28, 2022

·

Last activity Dec 28, 2023

Following

0

Followers

0

Total activity

15

Votes

11

Subscriptions

2

ACTIVITY OVERVIEW

Latest activity by Tiffany Craig

Tiffany Craig commented,

Community comment Feedback - Ticketing system (Support)

Another request begging for the classic Agent Workspace to come back. We only use Support with the email channel and the comment box being on the bottom makes the ZenDesk web UI almost useless. We're relying on email chains in Outlook to track tickets which honestly takes away from the need for a help desk system. 

 

View comment · Posted Aug 23, 2022 · Tiffany Craig

0

Followers

6

Votes

0

Comments


Tiffany Craig created a post,

Post Q&A - Help center and community

We're not using the Help Center product. What I need is for my users to be able to sign in JUST to Support without the HC landing page which gives them a 404. Unfortunately I can't seem to find the setting that prevents that redirect. 

I've tried with SAML & JWT. We're using Okta. 

 

Posted Mar 28, 2022 · Tiffany Craig

0

Followers

2

Votes

1

Comment