Hess

1. Support
2. ...
3. Ticket customization
4. Activating custom ticket statuses

I like the idea of these, but we won't be implementing them for now. The biggest thing I am missing is the ability to customise form conditions based on these custom statuses.  We currently do this...

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• Hess
• Created March 07, 2023 18:45
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Trigger for when a User record is created / amended

We need this feature too.

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• Hess
• Created March 07, 2023 16:22
• 0 votes