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Tobias Grønbæk Melander's Avatar

Tobias Grønbæk Melander

Joined May 02, 2023

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Last activity Dec 20, 2023

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ACTIVITY OVERVIEW

Latest activity by Tobias Grønbæk Melander

Tobias Grønbæk Melander commented,

CommentAnnouncements

Completely agree with Camilla's comment. While it's very nice that you are addressing the article editor, the UI wasn't the problem with it. As Camilla mentions, it's missing features like

- easily adding Accordions and ToC are what is causing our team to use more time on finishing articles.

In the same vein, we're also missing a feature to easily add lightboxes to images, as we have to enter the source code every time.

And text editor features like rich text editor.

View comment · Edited Dec 20, 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander created a post,

Post Feedback - Help Center (Guide)

The update to the UI where the toolbar, with the preview and 'Save' buttons, has been moved to the bottom has left too little vertical space to work in and view the article.

The bar is very intruding visually and annoying for the eye while working. There also wasn't a space problem on the right-hand side menu after you added the 'Article settings' button, which moved everything into that settings area. The 'Save' and 'Preview' buttons were not located inside the article settings and thus did not take up any space. Please revert this change.

Edited Dec 20, 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander commented,

Community comment Q&A - Help center and community

Ifra Saqlain,

Thank you, that helped! 

(However only for the newest version of Flatrock it seems, but that's no issue, just noticed it didn't work in one of my test environments).

View comment · Posted Sep 27, 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander commented,

Community comment Q&A - Help center and community

There seems to be one yes:

 

I've mostly been working in a test environment, so as not to break anything in the live version. Can I still share that? Or is it the link to the theme we're using? (Flatrock from Lotusthemes).

View comment · Posted Sep 22, 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander commented,

Community comment Q&A - Help center and community

Ifra Saqlain

Thanks for the help, but unfortunately it didn't work:

View comment · Edited Sep 22, 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander commented,

Community comment Q&A - Help center and community

Hi Ifra Saqlain,

Thanks for returning to me so quickly! :)

I tried the code, but unfortunately it doesn't seem to work either:

Did I put the code somewhere wrong?

Thanks again.

View comment · Posted Sep 22, 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander commented,

Community comment Q&A - Help center and community

Ifra Saqlain

What I meant is I that I changed the article title from yours to mine, so as to hide the given article from the search results using the solution you provided earlier in this thread.
When trying to use that solution however, it doesn't work. I have also had success in hiding the article from the category and section pages using the 'isnt helper' like Louise.

View comment · Edited Sep 22, 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander commented,

Community comment Q&A - Help center and community

Hi Ifra Saqlain,

I tried pasting the code above into my script.js and changing the article title, but couldn't get it to work.

It looks like this when put into my Help Center:

$(".results-list-item-link:contains(Approvals)").parent().parent().hide();

Can you assist me?

View comment · Posted Sep 21, 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander commented,

CommentWorking with articles in the knowledge base

That is great, thanks for the quick answer!

View comment · Posted Jun 07, 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander commented,

CommentWorking with articles in the knowledge base

Has this feature been extended to the 'Professional' level plan as recently and not only enterprise?

Asking since I just checked and we haven't updated, yet suddenly I have access to the image gallery instead of the usual image upload and don't want to lose our images if it were to revert back due to it being an error.

View comment · Edited Jun 07, 2023 · Tobias Grønbæk Melander

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