Xinran Wang
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Last activity
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Activity overview
Latest activity by Xinran Wang-
Xinran Wang commented,
Hm good to know that it at least is working for you. Just to double check, a simple way to test if this is working could be to just create an ad-hoc build, then update the Messaging ticket as an ag...
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Xinran Wang commented,
Hey Malcolm, thanks for the suggestion although I did realize that the sandbox certificate doesn't work for Zendesk so I've been testing with adhoc builds and the production cert for the last coupl...
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Xinran Wang created a post,
Can't receive push notifications through Zendesk Messaging SDK
Been trying to get push notifications working through the messaging SDK on ios but can't seem to make it work. I've followed the instructions in the link above and was able to validate that non-zen...
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Xinran Wang commented,
Danilo Figueiredo Were you able to get zendesk messaging push notifications working? Having the same problems right now as your last message and at this point, not sure if it's a me problem or a Ze...
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Xinran Wang commented,
Dae Chul Jung (Cat Daddy) Were you able to figure out this issue? Having the same problem and not quite sure how to debug at this point.
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Xinran Wang commented,
This is great. Thanks for the help everyone!
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Xinran Wang commented,
Oh whoa. That worked. Thanks! Do you know if there are any major differences between the 2 APIs other than being able to use "query"?
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Xinran Wang created a post,
Channel query in Requests API
AnsweredCurrently looking to use the `query` param in the Requests API (/api/v2/requests) to ONLY return tickets created using a specific channel (for example: "native_messaging". Is that possible? Not sur...
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Xinran Wang commented,
Attaching screenshots of the code here
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Xinran Wang created a post,
Error setting up end user authentication in messaging
Have set up my server to generate a JWT which I was able to verify using jwt.io. But when my iOS app tries to use the token to authenticate with Zendesk, I get the following error: "failedToDecodeJ...