Thomas Wales

1. Community
2. Feedback - Ticketing System (Support)
3. Cannot change formatting with code blocks

As a software house, this is causing a massive issue for us and is making our code look amateur at best without indentation.  This needs to be corrected.  Any update?

• View comment
• Thomas Wales
• Created December 12, 2022 14:59
• 3 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request - Ability to edit closed tickets

Gaurav Parbat - Any update on this? https://support.zendesk.com/hc/en-us/community/posts/4409217551642/comments/4410698827546

• View comment
• Thomas Wales
• Created December 07, 2022 10:01
• 5 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Show ticket title in tab, not requester name

I understand that it's been agreed that Zendesk should be able to do this, when will get feature be worked / released? https://support.zendesk.com/hc/en-us/articles/5052137058330    

• View comment
• Thomas Wales
• Created October 24, 2022 14:39
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Show ticket title in tab, not requester name

+1, did the change today and this was the first feedback retrieved. 

• View comment
• Thomas Wales
• Created September 28, 2022 15:57
• 0 votes