John DiGregorio
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Total activity105
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes7
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Subscriptions40
Activity overview
Latest activity by John DiGregorio-
John DiGregorio commented,
Hello - we create tickets for customer maintenance and do not want them to show on the community for the customer to see. We do need them to be logged under the customer account for tracking purp...
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John DiGregorio commented,
Hello - we create tickets for customer maintenance and do not want them to show on the community for the customer to see. We do need them to be logged under the customer account for tracking purp...
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John DiGregorio commented,
Any idea when these will be available for reporting. I have added a few ticket statuses, however reporting still only shows New, Open, Pending, Hold, Solved, Closed
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John DiGregorio commented,
It is too bad that customer list don't integrate with more robust communication tools. Survey Monkey leave a lot to be desired
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John DiGregorio commented,
What was the outcome of this thread. I am looking for a simple report that shows the date the ticket was last created and the time it was last updated with a public comment. I have the report s...
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John DiGregorio commented,
Does anyone know of a third party application for this? We would like to expose this on our community for customers to up vote and down vote ideas for product management
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John DiGregorio commented,
IMHO - this is a defect. If I have one report used on 100 customer dashboards and I make a change to the report I shouldn't have to republish 100 dashboards
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John DiGregorio commented,
@... It's too bad you need to setup a dashboard for each customer. It would be great if you could create one dashboard to expose on the community and have it limit the results to the logged in com...
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John DiGregorio commented,
Travel Syndication Technology I had the same problem with it not being on the menu and I was on version 2.0. I was able to modify the code. However, after I made some changes I got the same erro...
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John DiGregorio commented,
Gorka Cardona-Lauridsen I am on version 2 of the API and do not see the Requests list in our Settings panel either.