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Michael McMurray
Joined Nov 16, 2023
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Last activity Jun 14, 2024
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Latest activity by Michael McMurray
Michael McMurray commented,
I'd like to echo what Saria has mentioned. This “small trade-off” adds an unnecessary step and slows down our agents. Why not add a toggle option that would allow us to retain the old behavior or turn on the new? This change has negatively impacted our support team.
View comment · Posted Jun 14, 2024 · Michael McMurray
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Michael McMurray commented,
This not existing in Zendesk has been my only regret switching to the platform.
View comment · Posted Dec 18, 2023 · Michael McMurray
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Michael McMurray commented,
Is it possible to change the name of the community?
View comment · Posted Nov 16, 2023 · Michael McMurray
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