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Kathleen Herbert's Avatar

Kathleen Herbert

Joined Jun 23, 2022

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Last activity Jun 23, 2022

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Latest activity by Kathleen Herbert

Kathleen Herbert commented,

CommentEnd-user guide for Help Center

Is there any way to enable Agents to submit tickets via the help center? Currently when our agents click on the SUBMIT A REQUEST button it automatically redirects them to the Agent Dashboard view. We have Agents who are also our customer who we want to be able to enter tickets on the help center.  Please advise!

View comment · Posted Jun 23, 2022 · Kathleen Herbert

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