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Soporte 2
Joined May 27, 2022
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Last activity Oct 07, 2022
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Soporte 2 commented,
Community comment Feedback - Reporting and analytics (Explore)
+1
View comment · Posted Aug 03, 2022 · Soporte 2
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Soporte 2 commented,
CommentTickets – Aspectos básicos
Hi,
When one of us sends a Public Comment, it will arrive to the requester with the ticket subject, but we would like to change that, to a generic subject with the {{ticket.id}} only. This because we are a financial institution, and sometimes our ticket subjects include account lock, investigations, etc. And public comments let user know before hand what the ticket is about 🥲
View comment · Posted May 27, 2022 · Soporte 2
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