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Zendesk User 112
Joined Jan 04, 2023
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Last activity Jan 04, 2023
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Latest activity by Zendesk User 112
Zendesk User 112 commented,
Community comment Feedback - Ticketing system (Support)
This feature would be beneficial to us. We're a small-ish team and senior management such as myself regularly keep an eye on the quality of support being given to our customers. The problem is, if an agent sees the manager reviewing their work, it can cause unrest.
Gets my upvote.
View comment · Posted Jan 04, 2023 · Zendesk User 112
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