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Erin McCool
Joined Feb 25, 2022
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Last activity Feb 25, 2022
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Latest activity by Erin McCool
Erin McCool commented,
Community comment Feedback - Ticketing system (Support)
+1 for me that the dashboard me redesigned to dismiss updates that have already been viewed/addressed.VERY frustrating user experience to see updates to already closed tickets just hanging around. It makes it seem like we didn't address the issue or close the ticket properly or something. They should a least disappear once the ticket is closed!
View comment · Posted Feb 25, 2022 · Erin McCool
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