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Sav
Joined Feb 21, 2022
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Last activity Feb 21, 2022
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Latest activity by Sav
Sav commented,
Community comment Feedback - Ticketing system (Support)
This lack of a basic feature is causing so many issues for us. Customers simply think we don't reply to emails, but their email address is being entered incorrectly. You can spot it all the time.
It's just costing us reputational damage and it's probably going to be worth the effort to move away from ZenDesk to get past this issue.
View comment · Posted Feb 21, 2022 · Sav
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