Recent searches


No recent searches

Nikki Davison's Avatar

Nikki Davison

Joined Jun 05, 2024

·

Last activity Jun 06, 2024

Following

0

Followers

0

Total activity

8

Votes

4

Subscriptions

2

ACTIVITY OVERVIEW

Latest activity by Nikki Davison

Nikki Davison commented,

CommentWorking with articles in the knowledge base

If permission to edit Content Blocks is revoked, can agents still unlink a Content Block they've added to an article?

View comment · Posted Jun 06, 2024 · Nikki Davison

0

Followers

0

Votes

0

Comments


Nikki Davison commented,

CommentWorking with articles in the knowledge base

I'm not clear on why we can bulk add Labels to articles, but not Tags? Using the API is pretty clunky for something that should just be a native feature. Is this planned to be added? We have nearly 2000 articles, so I don't want to take on editing them now if it's going to be a near-future offering.

View comment · Posted Jun 05, 2024 · Nikki Davison

0

Followers

3

Votes

0

Comments