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Depending on which application is used, there are a number of places where the signature can be added. You will want to determine whether the common agent signature has been added to your account by following the following steps:

• Click on the Admin icon in the sidebar, then select Settings > Agents from the menu that appears.
• If you click on the Signature text box, you will be able to see your signature text as well as any placeholders you might have.Zendesk rocks! I love it!".
• You can include the placeholder in your organization's signature if you want to let agents add their own signature or add personal information to the signature.
• As well as Branded Signatures, the following are also available to be added: Choose the Manage > Brands menu option on the left sidebar by clicking the Admin icon on the sidebar.
• If you would like to update the brand you are working on, please do so. When you click on the link to the Agent signature box, you will be able to see the information included in that brand's signature.