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Ismail Adeyemi
Joined Feb 24, 2022
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Last activity Nov 03, 2022
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Latest activity by Ismail Adeyemi
Ismail Adeyemi commented,
Thanks Gorka Cardona-Lauridsen
View comment · Posted Nov 03, 2022 · Ismail Adeyemi
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Ismail Adeyemi commented,
This is great Gorka Cardona-Lauridsen! Will take it up with the Admins.
Thanks a lot. Any plans perhaps to make this a customer self-service feature later perhaps?
View comment · Posted Oct 24, 2022 · Ismail Adeyemi
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Ismail Adeyemi created a post,
Would be nice to be able to sort ticket replies in help center request. Allowing sorting of emails in a ticket in DESC order not just ASC by default so that customers don't have to scroll to the very bottom for latest responses.
Posted Oct 21, 2022 · Ismail Adeyemi
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Ismail Adeyemi commented,
When using the Actions> Email Transcript action from within Zendesk
It would be nice if the last email from one chat interaction isn't persisted, to avoid mistakenly sending a transcript to the last customer email.
View comment · Posted Feb 24, 2022 · Ismail Adeyemi
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