Jennifer Zecchin
-
Total activity4
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions2
Activity overview
Latest activity by Jennifer Zecchin-
Jennifer Zecchin commented,
Hi. When my agents go into "Apply Macro" they are shown a subset called "Relevant Macros" and they have to manually back out of this view. This is not helpful and is slowing us down. How can we tur...
-
Jennifer Zecchin commented,
"...when a chat is over." Can you please be more specific? Is this when the agent leaves the chat? When the chat ticket is marked as Solved? When the ticket is moved to Closed?