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Michael H

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Latest activity by Michael H
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    Michael H commented,

    1. Talk
    2. ...
    3. Managing Talk
    4. Routing incoming calls to groups of agents

    Is there a way to add an abandoned or missed call (voicemail) ticket depending on the phone line they called?We have two phone numbers. One for customer support and one for staff support. Half our ...

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    • Michael H
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