Tracy

Fabulous! Thanks, Ahmed. I wasn't able to find that placeholders article via web search. It would be really great to have something within the app pointing me to this content when I need it - like here when defining a trigger body:

Or equally heplful, even just adding an example like this to the list:

{{current_user.custom_fields.your_field_key}}

We can see that it's possible to use custom ticket fields in triggers via

{{ticket.ticket_field_replacewithcustomfieldID}}

However we can't find any information about doing the same with custom user fields. We've tried several guesses and couldn't get it working. Is this possible?