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Kevin - Team Lead
Joined Mar 22, 2023
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Last activity Mar 22, 2023
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Latest activity by Kevin - Team Lead
Kevin - Team Lead commented,
CommentSMS and Text message help
Hi,
Can someone assist me with this problem.
I had this created to remove the signature for a specific tag. We still need to use it in majority of our tickets.
Apparently, the code is working perfectly when being used for Emails and Pro-Active Outbound SMS.
But if the customer escalates a ticket and an Agent sends a response the HTML code of the signature appears on the signature.
View comment · Edited Mar 22, 2023 · Kevin - Team Lead
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