Catherine Michalak
Zendesk for HR owner at Booking.com
- Total activity 58
- Last activity
- Member since
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- Votes 21
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Activity overview
Latest activity by Catherine Michalak-
Catherine Michalak commented,
Hi Dan, Thanks for that - it solved the issue. Those accordion lines were part of the code for the collapsable text. Didn't seem to cause any issues before but taking those out didn't break that fu...
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Catherine Michalak commented,
Hi Dan, This is from the brand where it works: .search-result-votes::before {content: "\1F44D";} .search-result-meta-count::before {content: "\1F4AC";} .search-result .meta-group {align-items: cen...
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Catherine Michalak commented,
Hi all, I have several brands / help centers on my zendesk instance. I've successfully added this to one of the brands and it works perfect. I've done the exact same thing for another brand and not...
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Catherine Michalak commented,
Hello, Is there a possibility for the end user to make a change to their ticket subject while the ticket is still open for example? Thanks
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Catherine Michalak commented,
Hi there, Are there any updates on this, plans on improving ticket sharing functionality? Our use case is: - we have several instances within the company that provide support to employees on diff...
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Catherine Michalak commented,
Thanks Gail, this does help some. I did open a ticket with support in the meantime and will take the rest up with support.
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Catherine Michalak commented,
Hi everyone, I've set up a two way sharing agreement with another Zendesk instance (the intention was really to share between two brands in two different instances but seems like that was not possi...
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Catherine Michalak commented,
Hi, Is there a possibility to export all the results and not just a 1000? Thanks Catherine
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Catherine Michalak commented,
Hi Ingrid, I believe the notifications are only for when new articles are created in sections users follow or when comments are added. I don’t believe there are any notifications when articles are ...
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Catherine Michalak commented,
not only end users but article owners should be aware if changes are made to their article by others ...