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Kundenbetreuung

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Latest activity by Kundenbetreuung
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    Kundenbetreuung commented,

    @ Joel: I totally agree! This is a basic functionality in almost every live chat competitor tool out there. Zendesk Chat should really add that as soon as possible!

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    Kundenbetreuung created a post,

    Online Appointment Scheduling

    Answered

    We are looking for an online appointment scheduling software, so that customers can book appointments with us online 24/7. Would that be an option for a new product for the Zendesk product family? ...

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    Kundenbetreuung created a post,

    Hyperlink

    Not planned

    Hey there, we are missing a possibility to add a link in the following way:   1.) "Please click HERE to give feedback."   At the moment, we can only do that in the following way: 2.) "Please click ...

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    Kundenbetreuung commented,

    Hello there, we used tawk.to before and we loved this feature. It was extremely helpful for our agents to see what a visitor wants to say and we miss this feature at Zopim! Additionally we were abl...

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    Kundenbetreuung created a post,

    Macros

    Hey, we are looking for some standard phrases and/or common used macros/saved replies that we could use for our support as well. Do you have any ideas or lists to look into? Any standard macros you...