Allison S
I manage the Help Sites. In charge of content creation and revision of articles.
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Activity overview
Latest activity by Allison S-
Allison S commented,
Hello again, We did a test with the code (outside of Zendesk Guide) and the iFrame popped up no problem. We are also not seeing any "errors" so we are having a hard time understanding why it won't...
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Allison S commented,
Hi Brett! So this is the code that we are using for our decision flow - I have confirmed that this code is correct (and in the right place with the vendor) <button style="border-radius:6px;border-...
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Allison S commented,
Hey Brett - Community Manager I am doing something similar - adding code to an article (including a button) to have user's click on to pop-up an overlay with a decision flow (to help guide users th...
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Allison S commented,
Gotcha, thank you Jeremy! This integration is super simple to add, so it would be nice to have Atlassian for a simple integration.
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Allison S commented,
Hi there, I would love to put our status page in our help site when we are experiencing an outage/disruption to our service and I like the idea of having a pop-up when a user visits the help site....
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Allison S commented,
Hi all, Do you know if I could use the iFrame app to display our status page? (status.io?) we do not have Atlassian.....But I also was thinking to use iFrame to embed our decision flow (Zingree ...
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Allison S commented,
Hi there, So I'm curious if this is available to our team? We have the "legacy" plan? We have been using Zendesk for 10 years now so I am unsure if this is included in our plan? Thanks! Allison
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Allison S commented,
+1 on above! Really curious to learn more from the engineers soon!
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Allison S commented,
Hi @Bogdan We upgraded our plan to Guide Enterprise. We are in process of re-structuring our Help Site and we need the flexible hierarchies as a last piece to the puzzle! Any chance that we will b...
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Allison S commented,
Thanks, Bogdan! We actually are in process of speaking with our account manager to upgrade to Guide Enterprise! So I hope we are still eligible for the EAP? I will confirm when we have upgraded o...