Avatar

Dustin King

  • Total activity
    20
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    6
  • Subscriptions
    10

Activity overview

Latest activity by Dustin King
  • Avatar

    Dustin King commented,

    1. Support
    2. ...
    3. Tickets
    4. About custom field types

    Are numeric fields really restricted to 12 digits max as this article says? I've been testing some custom numeric fields with larger numbers the data seems to have been stored properly, as far as I...

    • View comment
    • Dustin King
    • Created
    • 0 votes
  • Avatar

    Dustin King commented,

    1. Support
    2. ...
    3. Agent guide for Support
    4. Viewing customer context in a ticket

    Looks neat! Is there anyway to add custom user fields to the essentials card (especially being able to pick/choose which appear)? And possibly to edit them from there, similar to the notes field?

    • View comment
    • Dustin King
    • Created
    • 8 votes
  • Avatar

    Dustin King created a post,

    Has the auto-format width of columns in Views changed?

    Answered
    1. Community
    2. Support Q&A

    Very recently we've been noticing that some of our views are now scaling differently than previously, and agents are having to scroll over to see all of the columns. This seems to happen when there...

    • Dustin King
    • Created
    • 2 followers
    • 1 comment
    • 1 vote
  • Avatar

    Dustin King commented,

    1. Support
    2. ...
    3. Agent guide for Support
    4. Zendesk Support search reference

    It says:" created>2015-09-01T12:00:00+08:00 updated<2015-09-01T12:00:00Z The first example above searches for anything created after September 1, 2015 at 12:00 p.m. (Pacific Standard Time)." but ...

    • View comment
    • Dustin King
    • Created
    • 1 vote