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Martin E. Koch

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Activity overview

Latest activity by Martin E. Koch
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    Martin E. Koch commented,

    Hello Ryan,    I am not sure what your role is, at least by your Profile you do not seem to be from Zendesk. Further it is not even possible to @ mention you here as "Ryan" is a to generic name and...

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    Martin E. Koch commented,

    and we received more web_widget spam messages, .... 

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    Martin E. Koch commented,

    Hello DavidC.Soliday / Brett Bowser   yes, we had two webwidget spam messages today again as well.   (and also some email spam some days ago).   It would be great if that would get addressed by Zen...

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    Martin E. Koch commented,

    Hello Brett Bowser   thank you for the follow up. Yes, the problem is currently not occurring. It only seem to have happened during sunday 00:02 CET till 22:53 CET. I could not find any before or a...

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    Martin E. Koch commented,

    Thomas Verschoren   for the last 24h we also received like 200 spam messages which are tagged with web_widget I can not see that we have the web widget enabled, our site always requires a login.  A...

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    Martin E. Koch commented,

    I noticed that this message was shown, wich is in general also good, but I was surprised that if identified as an automated mail the status changed from pending (which I selected) to open again, wh...

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    Martin E. Koch commented,

    It would be nice to create a follow up case also for tickets in any state, like open or solved tickets. My reason would be to create a pure internal ticket, so either to follow up something as the ...