John Tieu
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Total activity39
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Last activity
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Activity overview
Latest activity by John Tieu-
John Tieu commented,
+1 - This would be a huge win for our clients to give them the ability to export their own dashboards.
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John Tieu commented,
+1 on this This is a huge step backwards from functionality with GoodData
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John Tieu commented,
+1 We used this in GoodData to monitor and stay on top of aged tickets. I'm surprised this doesn't exist in Explore. The last update attribute doesn't work for us because it gets updated with auto...
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John Tieu commented,
Hi, In GoodData I was able to use the Assignee Updated attribute in order to see the last time a ticket was updated by the ticket assignee. The standard Time - Ticket last updated doesn't work for ...
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John Tieu commented,
+1 to feedback provided by Haeli. We should be able to move a query instead of cloning so we don't have to update all of our dashboards as new datasets arise. Is this being looked at as an enhancem...
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John Tieu commented,
We're experiencing the same limitation as Kristin, William and Pavel. We'd like to be able to see the rolling 3 week date range without having to manually pick and choose weeks each time we want to...
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John Tieu commented,
Can we define a custom sorting order? In the table below, I'd like the order to be sorted by level of Severity so it'd go System Down > Critical/High > Normal/Medium > Low.
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John Tieu commented,
+1 The way it exports now makes it nearly unusable. GoodData handled exporting well if that functionality can be added to Explore.
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John Tieu commented,
Hi Zendesk, We're having the same issue of tickets being assigned back to a user that was set as unavailable. Can you please advise if there is an issue with the app?
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John Tieu commented,
As V1 apps will be completely removed a week from now on October 14, 2019, when will the transition to V2 framework be complete?