Ricardo

Total activity 454
Last activity July 17, 2019 10:18
Member since September 09, 2015 09:17

Following 2 users
Followed by 2 users
Votes 3
Subscriptions 303

Activity overview

Latest activity by Ricardo

Ricardo commented, July 11, 2019 07:52
Thanks for sharing, Scott!
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- Ricardo
- Created July 11, 2019 07:52
- 0 votes
Ricardo commented, June 26, 2019 09:32
Hello, Scott, Thanks a lot for the heads up. I have re-edited the article to display the right formula and the right text. Regarding your issue, I was able to reproduce it in my test account. I wil...
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- Ricardo
- Created June 26, 2019 09:32
- 0 votes
Ricardo commented, June 24, 2019 14:16
Hello, Mike and Wouter, I created a ticket for both of you too. Thanks
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- Ricardo
- Created June 24, 2019 14:16
- 0 votes
Ricardo commented, June 24, 2019 08:03
Hello everyone, I have created a ticket for each one of you so we can troubleshoot further. Please take a look at your inbox. Thanks.
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- Ricardo
- Created June 24, 2019 08:03
- 0 votes
Ricardo created an article, May 30, 2019 13:59
How can I reprocess my declined payment?
Question My payment was declined and now I have updated the credit card details. How can I reprocess the payment? Answer Our system automatically attempts to retake payment within 24 hours of you ...
- Ricardo
- Created May 30, 2019 13:59
- 1 follower
- 0 comments
- 0 votes
Ricardo created an article, May 28, 2019 16:09
What are the major differences between Insights and Explore?
Question What are the major differences between Insights and Zendesk Explore? Answer You can find a very detailed comparison between Explore and Insights in the article Comparing Explore with Insi...
- Ricardo
- Edited May 28, 2019 16:39
- 1 follower
- 0 comments
- 0 votes
Ricardo created an article, May 28, 2019 16:05
How much does Explore cost?
Question How much does a Zendesk Explore subscription cost? Answer The subscription cost of Explore changes according to the plan you want to purchase. For more details about the Explore pricing, ...
- Ricardo
- Edited May 28, 2019 16:38
- 2 followers
- 0 comments
- 0 votes
Ricardo created an article, May 28, 2019 15:53
Can I trial Zendesk Explore before purchasing it?
Question Is there a Zendesk Explore trial I can try before purchasing a plan? Answer Yes, you can start a trial of Explore Professional for 30 days by selecting Explore from the product tray. For ...
- Ricardo
- Edited May 28, 2019 16:37
- 1 follower
- 0 comments
- 0 votes
Ricardo created an article, May 28, 2019 15:35
Is Explore HIPAA compliant?
Question Is Zendesk Explore HIPAA compliant? Answer Explore can be set up to be compliant with the HIPAA rules and regulations pertaining to Business Associates. For more information, see HIPAA c...
- Ricardo
- Edited May 28, 2019 16:33
- 1 follower
- 0 comments
- 0 votes
Ricardo created an article, May 28, 2019 12:24
How can I receive all the updates regarding Zendesk?
Question How can I receive all the updates about new products, announcements or other news regarding Zendesk? Answer You can subscribe to the Announcements page to receive an email every time new ...
- Ricardo
- Created May 28, 2019 12:24
- 1 follower
- 0 comments
- 0 votes