Ricardo
- Total activity 455
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Activity overview
Latest activity by Ricardo-
Ricardo commented,
Thanks for sharing, Scott!
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Ricardo commented,
Hello, Scott, Thanks a lot for the heads up. I have re-edited the article to display the right formula and the right text. Regarding your issue, I was able to reproduce it in my test account. I wil...
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Ricardo commented,
Hello, Mike and Wouter, I created a ticket for both of you too. Thanks
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Ricardo commented,
Hello everyone, I have created a ticket for each one of you so we can troubleshoot further. Please take a look at your inbox. Thanks.
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Ricardo created an article,
How can I reprocess my declined payment?
Question My payment was declined and now I have updated the credit card details. How can I reprocess the payment? Answer Our system automatically attempts to retake payment within 24 hours of you ...
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Ricardo created an article,
What are the major differences between Insights and Explore?
Question What are the major differences between Insights and Zendesk Explore? Answer You can find a very detailed comparison between Explore and Insights in the article Comparing Explore with Insi...
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Ricardo created an article,
How much does Explore cost?
Question How much does a Zendesk Explore subscription cost? Answer The subscription cost of Explore changes according to the plan you want to purchase. For more details about the Explore pricing, ...
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Ricardo created an article,
Can I trial Zendesk Explore before purchasing it?
Question Is there a Zendesk Explore trial I can try before purchasing a plan? Answer Yes, you can start a trial of Explore Professional for 30 days by selecting Explore from the product tray. For ...
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Ricardo created an article,
Is Explore HIPAA compliant?
Question Is Zendesk Explore HIPAA compliant? Answer Explore can be set up to be compliant with the HIPAA rules and regulations pertaining to Business Associates. For more information, see HIPAA c...
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Ricardo created an article,
How can I receive all the updates regarding Zendesk?
Question How can I receive all the updates about new products, announcements or other news regarding Zendesk? Answer You can subscribe to the Announcements page to receive an email every time new ...