Stephen Greenfield

1. Community
2. Support Q&A

So with our disappointing trial of "Answer Bot", it became obvious to us that a true expert system approach would really help our customers.  Is there already a ZenDesk plug-in that accomplishes th...

• Stephen Greenfield
• Created August 27, 2018 01:19
• 2 followers
• 2 comments
• 0 votes

1. Community
2. Guide Q&A

So far, two weeks into our Answer Bot test subscription: 82 Answer_bot_Fired tickets 1 Answer_bot_solved approximate pool of curated topics for 5 Answer Bot Triggers: 250 (carefully labeled) Answer...

• Stephen Greenfield
• Created December 01, 2017 22:22
• 4 followers
• 2 comments
• 1 vote