Wendi Mills

Total activity

6
Last activity

June 24, 2019 15:15
Member since

June 06, 2017 04:23
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Votes

1
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3

Activity overview

Latest activity by Wendi Mills

Wendi Mills commented, June 24, 2019 15:15
How does IVR reflect on the call queue? Can I see separate wait times for each group? This will help with forecasting.
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- Wendi Mills
- Created June 24, 2019 15:15
- 0 votes
Wendi Mills commented, October 22, 2018 17:08
I would like a report that shows Total Agent Online Time. This is shown under talk but I would like a report that I can view by date. My KPI's are customer satisfaction driven. I require my agents ...
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- Wendi Mills
- Created October 22, 2018 17:08
- 3 votes

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