Avatar

Catharine Coleman

Follow
  • Total activity 17
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 9
  • Subscriptions 5

Activity overview

Latest activity by Catharine Coleman
  • Avatar

    Catharine Coleman commented,

    1. Community
    2. Support - User Tips & Tricks
    3. Views: Best Practice

    Hi, Several times now,  views that I have created and use daily disappear.  I have not deleted them.  Can someone tell me why they randomly are erased?  

    • View comment
    • Catharine Coleman
    • Created
    • 0 votes
  • Avatar

    Catharine Coleman commented,

    1. Support
    2. ...
    3. Integrations
    4. Jira: Using the Zendesk Support for Jira integration

    I need to be able to create a ticket view and report that shows either: - the jira number associated with the ticket or - some type of flag or field that indicates that there is a jira associated w...

    • View comment
    • Catharine Coleman
    • Created
    • 2 votes
  • Avatar

    Catharine Coleman commented,

    1. Community
    2. Guide - Product Feedback
    3. Attachments in Community

    We need our customer to be able to add attachments to a Community Post.   Can you let me know if this is in the road map or not?  The decision to move forward with Zendesk relies on this functional...

    • View comment
    • Catharine Coleman
    • Created
    • 5 votes