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Catharine Coleman

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Activity overview

Latest activity by Catharine Coleman
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    Catharine Coleman commented,

    1. Community
    2. User Tips & Tricks
    3. Views: Best Practice

    Hi, Several times now,  views that I have created and use daily disappear.  I have not deleted them.  Can someone tell me why they randomly are erased?  

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    • Catharine Coleman
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    Catharine Coleman commented,

    1. Support
    2. ...
    3. Jira integration
    4. Using the Zendesk Support for Jira integration

    I need to be able to create a ticket view and report that shows either: - the jira number associated with the ticket or - some type of flag or field that indicates that there is a jira associated w...

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    • Catharine Coleman
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    • 2 votes
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    Catharine Coleman commented,

    1. Community
    2. Feedback on Gather
    3. Attachments in Community

    We need our customer to be able to add attachments to a Community Post.   Can you let me know if this is in the road map or not?  The decision to move forward with Zendesk relies on this functional...

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    • Catharine Coleman
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    • 5 votes