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Zendesk Team

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Activity overview

Latest activity by Zendesk Team
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    Zendesk Team created an article,

    What's New in Sell: August 2019

    August included a big update to our recently released feature, the Performance Dashboard! Introducing the Active Deals Widget. Every account now has 10 available widgets to add and customize on the...

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    Zendesk Team created an article,

    What's New in Sell: September 2019

    This month we introduce some flexibility to the Sell interface and kick off a new training option for new Sell users. Check out these updates and let us know what you think in the comments below!  ...

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    Zendesk Team created an article,

    What's New in Sell: October 2019

    We are kicking off Q4 with an exciting new Early Access Program and the launch of our community forum to bring salespeople together. Introducing Apps for Zendesk Sell and the Sell Community Forum! ...

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    Zendesk Team created an article,

    Why is my Sell mobile app crashing?

    Problem The Zendesk Sell mobile app is crashing when I try to use it. Solution This may be caused by some corrupted data on your device. Uninstall the Zendesk Sell app. Reinstall the app.  If you...

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    Zendesk Team created an article,

    Why are my Sell emails being detected as spam?

    Problem Some of my Sell emails are being detected as spam. How do I resolve this? Solution There are a number of reasons why your emails may be detected as spam, especially when sending emails in b...

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    Zendesk Team created an article,

    Why am I missing buttons on my Sell pages?

    Problem I'm unable to see important buttons like Save and +Lead in Zendesk Sell.  My Sell screen looks cramped and text is illegible. Solution The most common cause of this problem is when a browse...

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    Zendesk Team created an article,

    Zendesk Sell Error: "null contacts were found" when importing CSV

    Question Why am I seeing an error message that reads null contacts were found when importing data via CSV? Answer In most cases, your import file is not properly formatted. Make sure that the colum...

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    Zendesk Team created an article,

    Why am I being charged for a user who has been deleted from my Sell account?

    Problem I deleted a user but am still being charged for their seat.  Solution Deleting users from Zendesk Sell (under Manage Users) does not automatically change the number of seats on your account...

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    Zendesk Team created an article,

    Where can I view my Sell subscription invoices?

    Question Where can I view my Sell subscription invoices? Answer Every 30 days, subscription invoices are emailed to the Zendesk Sell account owner.  Users who have an admin account can also view an...

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    Zendesk Team created an article,

    What mobile devices is Zendesk Sell supported on?

    Question What mobile devices can I use Zendesk Sell on? Answer Links for Zendesk Sell mobile apps are found here:  Zendesk Sell for iOS Our iOS app will work on any device capable of running iOS ...