Zendesk Team
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Total activity153
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Last activity
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Followed by41 users
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Activity overview
Latest activity by Zendesk Team-
Zendesk Team created an article,
Why am I having issues with the Sell mobile app?
Problem The Zendesk Sell mobile app is crashing when I try to use it. Why is my Sell mobile app crashing? How do I troubleshoot issues with the Sell mobile app? Solution This may be caused by some...
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Zendesk Team created an article,
Why are my Sell emails being detected as spam?
Question Some of my Sell emails are being detected as spam. How do I resolve this? Answer There are a number of reasons why your emails may be detected as spam, especially when sending emails in bu...
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Zendesk Team created an article,
Why am I missing buttons on my Sell pages?
Problem I'm unable to see important buttons like Save and +Lead in Zendesk Sell. My Sell screen looks cramped and text is illegible. Solution The most common cause of this problem is when a browse...
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Zendesk Team created an article,
Sell error: "null contacts were found" when importing CSV
Question Why do I see the error message null contacts were found when I import data through CSV? Answer In most cases, your import file is not properly formatted. Make sure that the column headers ...
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Zendesk Team created an article,
Where can I view my Sell subscription invoices?
Question Where can I view my Sell subscription invoices? Where can I view my voice and text charges? Answer At the end of the billing cycle, subscription invoices are emailed to the Zendesk Sell ac...
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Zendesk Team created an article,
What mobile devices is Zendesk Sell supported on?
Question What mobile devices can I use Zendesk Sell on? Answer Zendesk Sell works on iOS and Android mobile devices. To download Sell and to see compatibility information visit the app store for yo...
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Zendesk Team created an article,
Can I recover Leads, Contacts, or Deals that I deleted?
Question I accidentally deleted Leads, Contacts, or Deals in my account. Can I recover these deleted records and restore them to my account? Answer All deletions are permanent in Zendesk Sell and...
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Zendesk Team created an article,
How do I print in Zendesk Sell?
Question How do I print the page I am viewing in Zendesk Sell? How do I export data from my account to share with my team? Answer Export your data from Zendesk Sell in a few ways: Export the Smar...
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Zendesk Team created an article,
How do I increase my Sell email limit?
Question How do I increase the limit on the number of emails I can send each day? Answer Zendesk Sell allows each user on an account to send up to 300 emails per rolling 24 hour period. Since cert...
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Zendesk Team created an article,
How do I prompt users to enter a 'Deal Loss Reason?'
Problem My users do not see the deal loss reason screen when they move a deal to the lost stage. Solution If the Deal Loss Reason screen does not appear when moving a deal to lost, an admin will n...