Caroline Kello commented,
Hi Jay, We've South Korea numbers available in the list above. India is still in Preview with Twilio which means we're unable to support those numbers at this time. As soon as they move to a more s...
Caroline Kello commented,
I appreciate the feedback, Lance. I'll raise it internally with the teams involved in creating the new colour palette to see if it's something that they've been made aware of as well. Cheers, Caro...
Caroline Kello commented,
Hi Lance, We've addresses this in a separate thread that you can find here, in short it's done as part of Zendesk’s efforts to shift colors throughout the Zendesk Support interface onto a more con...
Caroline Kello commented,
Hi Maria, Russian numbers aren't currently available with our provider Twilio so we're unable to provide them. Apologies for this. Thanks, Caroline
Caroline Kello commented,
Hi Ben, Could you share a little bit around your use case? What are the scenarios where you wouldn't want a ticket created, what other ways would you use to track calls and take notes in your insta...
Caroline Kello commented,
Hey Silas, Apologies for the late reply. We have indeed addressed this! Please see the below comment from Jenny. Thanks.
Caroline Kello commented,
Hi Tim, We've customers with many hundreds of number on Talk, hope this will be able to suit you as well :) Thanks, Caroline
Caroline Kello commented,
Hi Milan, Text is a feature of Talk so in order to have text functionality you'll need to purchase Talk. Additionally, as mentioned above we currently can't support MMS outside of US numbers. Than...
Caroline Kello commented,
Hi Emmanuel, Thanks for the post and the insight into your workflow! We do have functionality in beta that allows for a call to continuously retry all of the available agents. If you're interested ...
Caroline Kello commented,
Hey Oliver, Please note that External numbers for outbound calls is a feature only available on the Talk Professional and Enterprise plans. Thanks, Caroline