Caroline Kello
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Total activity424
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Last activity
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Member since
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Following0 users
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Followed by13 users
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Votes67
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Subscriptions239
Activity overview
Latest activity by Caroline Kello-
Caroline Kello commented,
Hi Steven, Thanks so much for reaching out! The team is investigating the Storage Access API for Firefox and Edge in the coming weeks so we'll definitely reach out if we run into anything unexpecte...
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Caroline Kello commented,
Simon Graham, apologies, I missed replying to your comment! A quick glance on your active widgets doesn't tell me a whole lot more than you've already shared unfortunately. If you can't find any tr...
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Caroline Kello commented,
Hey Jonathan, We had two rounds of communications go out: the deadline applicable to your widgets is the one you received in an email from us. I'd be happy to double check for you if needed.
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Caroline Kello commented,
Hi Gavin, I asked around and apparently this is a known issue, however there's nothing immediately planned to address it unfortunately. Feel free to follow this thread as well: https://support.zen...
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Caroline Kello commented,
Hi Peter, I did hear back from the team who owns this feature and they're aware of the problem, there's nothing immediately planned to address it unfortunately. We'll continue to monitor it and pr...
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Caroline Kello commented,
Mark, unfortunately I don’t have such a list. Since Classic UI widgets were a pre-2016 functionality, some information about them seems to have been buried as time has passed. The good thing is tha...
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Caroline Kello commented,
Hey Linda! Let me get a ticket going for us to have this conversation, it'll make it easier. You'll get a notification from me soon.
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Caroline Kello commented,
Hey Angie, I believe the reason the highlighted links result in an "Oops" page is because those pages don't exist, or doesn't support widgets anymore, which means the purpose of the widget is obso...
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Caroline Kello commented,
Thanks Lesley, I'll find the ticket and follow along to see what's happening. Thanks for flagging!
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Caroline Kello commented,
The best article to follow is Zendesk support for cookie-restricted browsers (Safari, Chrome). We updated it last week with the new login flow we introduced for Safari and its block on third-party ...