Caroline Kello

Total activity 416
Last activity May 10, 2019 13:51
Member since October 20, 2016 09:35

Following 0 users
Followed by 9 users
Votes 60
Subscriptions 228

Activity overview

Latest activity by Caroline Kello

Caroline Kello created an article, April 28, 2019 15:32
Change to local phone numbers in the Philippines
1. Zendesk updates
2. Service notifications
As a result of new regulations to support phone service growth from the National Telecommunications Commission (NTC) in the Philippines, all phone numbers in the 02 Manilla area code will soon chan...
- Caroline Kello
- Created April 28, 2019 15:32
- 2 followers
- 0 comments
- 1 vote
Caroline Kello created an article, April 28, 2019 15:27
Release Notes thru 2017-06-02
1. Zendesk updates
2. Release Notes
Zendesk Support New Nothing new this week. Fixes/Updates Nothing this week. ---------------------------------------------------------------------------------------------------------------------...
- Caroline Kello
- Created April 28, 2019 15:27
- 3 followers
- 0 comments
- 0 votes
Caroline Kello created an article, April 28, 2019 15:27
Release Notes thru 2017-06-09
1. Zendesk updates
2. Release Notes
Zendesk Support New Nothing new this week. Fixes/Updates Nothing this week. ---------------------------------------------------------------------------------------------------------------------...
- Caroline Kello
- Created April 28, 2019 15:27
- 4 followers
- 2 comments
- 0 votes
Caroline Kello created an article, April 28, 2019 15:26
Release notes through 2018-02-09
1. Zendesk updates
2. Release Notes
Apps Marketplace indicates the app is available for Zendesk Chat. indicates the app is available for Zendesk Support. New Docker Hub Repository Comments () Docker Hub Repository Comments integ...
- Caroline Kello
- Edited May 01, 2019 19:58
- 5 followers
- 2 comments
- 0 votes
Caroline Kello created an article, April 28, 2019 15:25
Release notes through 2018-10-14
1. Zendesk updates
2. Release Notes
Zendesk Answer Bot New stuff No new stuff this week. Fixed stuff Fixed issue preventing agents from adding feedback for Answer Bot on solved articles. Zendesk Guide New stuff No new stuff th...
- Caroline Kello
- Edited May 01, 2019 19:57
- 4 followers
- 0 comments
- 0 votes
Caroline Kello created an article, April 28, 2019 15:25
Release notes through 2018-10-28
1. Zendesk updates
2. Release Notes
Zendesk Connect New stuff Customers can now send a test SMS to any phone number they specify (rather than just the one linked to their user profile). Fixed stuff Allow files names including an '...
- Caroline Kello
- Edited May 01, 2019 19:57
- 4 followers
- 0 comments
- 3 votes
Caroline Kello commented, April 17, 2019 08:18
Hey Craig, Not from the UI, no. Thanks, Caroline
- View comment
- Caroline Kello
- Created April 17, 2019 08:18
- 0 votes
Caroline Kello commented, April 04, 2019 10:49
Hey Kaylee, From what I can tell, Huckberry are on Talk Basic and as mentioned in the signup form this beta is available to customers on Talk Professional and Enterprise, that's why you haven't hea...
- View comment
- Caroline Kello
- Created April 04, 2019 10:49
- 0 votes
Caroline Kello commented, March 28, 2019 14:00
Absolutely, I'll get the right person who owns this and pass on the feedback! Tack igen, Benjamin.
- View comment
- Caroline Kello
- Created March 28, 2019 14:00
- 0 votes
Caroline Kello commented, March 28, 2019 11:54
Hej Benjamin, These dynamic messages (dynamic because they change based on the number that the user has and the digits that need to be repeated) are powered by Twilio. I don't believe they've any w...
- View comment
- Caroline Kello
- Created March 28, 2019 11:54
- 0 votes