Caroline Kello
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Total activity398
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Last activity
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Member since
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Following0 users
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Followed by16 users
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Votes66
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Activity overview
Latest activity by Caroline Kello-
Caroline Kello commented,
Hi! Thanks for this piece of feedback. We currently don't have any plans to remove this checkbox but it's an interesting idea for sure. I've added this feedback to our internal tool for tracking.
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Caroline Kello commented,
Hi! Thanks for taking the time to write up this feedback. It's not currently in our plans to enforce 2FA for End users but I've added this feedback to our internal board for tracking.
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Caroline Kello commented,
Hey Collin, The Audit log in Admin Center has the ability to let you filter by Actor (as well as date range), have you tried using that? We do have additional work planed to allow you to filter mo...
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Caroline Kello commented,
Hey Charly, Let me look into this for you and see how we can help.
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Caroline Kello commented,
Yes, totally agreed - more granular filtering (specifically per item) in the Audit log is something we currently have on the roadmap for later in the year.
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Caroline Kello commented,
Hey Sydney, Filter by Actor is available in the Audit log in Admin Center where you can search for agent activities and date ranges. End-user activity isn't available currently.
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Caroline Kello commented,
Hey Christer, We'd like some additional details from you so creating a ticket for following up, see you there!
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Caroline Kello commented,
It does, Erin. End-user inactivity time-out is 8 hours by default.
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Caroline Kello created an article,
Release Notes through 2020-11-06
Support Stay Signed In checkbox on the login form will be removed on Nov 9, 2020. Talk Embedded Voice The launch of Embedded voice in Zendesk Talk was announced Nov 5. Embedded voice enables...
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Caroline Kello created an article,
Release Notes through 2020-10-30
Sell New [Core Product] Ability to integrate with Exchange 365 contacts and calendars using Microsoft login Fixed Fixed a bug that could have caused some lead conversions to create duplicated ob...