Caroline Kello

Total activity 423
Last activity August 02, 2019 16:24
Member since October 20, 2016 09:35

Following 0 users
Followed by 9 users
Votes 64
Subscriptions 229

Activity overview

Latest activity by Caroline Kello

Caroline Kello commented, June 07, 2019 09:45
Hey Erika, Thanks for the feedback. I can see where you're coming from, in your case where you only have 1 number available for outbound calls - all calls should be made from this number, regardles...
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- Caroline Kello
- Created June 07, 2019 09:45
- -1 votes
Caroline Kello commented, June 05, 2019 13:52
Hi Laura, Unfortunately, at the moment we can only surface Talk numbers in the web widget. Thanks for the feedback.
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- Caroline Kello
- Created June 05, 2019 13:52
- 0 votes
Caroline Kello commented, May 30, 2019 13:31
Hey Laura, Is your toll-free number one that exists in Talk, or is it hosted somewhere else? Thanks, Caroline
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- Caroline Kello
- Created May 30, 2019 13:31
- 0 votes
Caroline Kello created an article, April 28, 2019 15:32
Change to local phone numbers in the Philippines
1. Zendesk updates
2. Service notifications
As a result of new regulations to support phone service growth from the National Telecommunications Commission (NTC) in the Philippines, all phone numbers in the 02 Manilla area code will soon chan...
- Caroline Kello
- Edited July 08, 2019 17:09
- 4 followers
- 0 comments
- 1 vote
Caroline Kello created an article, April 28, 2019 15:27
Release Notes thru 2017-06-02
1. Zendesk updates
2. Release Notes
Zendesk Support New Nothing new this week. Fixes/Updates Nothing this week. ---------------------------------------------------------------------------------------------------------------------...
- Caroline Kello
- Created April 28, 2019 15:27
- 3 followers
- 0 comments
- 0 votes
Caroline Kello created an article, April 28, 2019 15:27
Release Notes thru 2017-06-09
1. Zendesk updates
2. Release Notes
Zendesk Support New Nothing new this week. Fixes/Updates Nothing this week. ---------------------------------------------------------------------------------------------------------------------...
- Caroline Kello
- Created April 28, 2019 15:27
- 4 followers
- 2 comments
- 0 votes
Caroline Kello created an article, April 28, 2019 15:26
Release notes through 2018-02-09
1. Zendesk updates
2. Release Notes
Apps Marketplace indicates the app is available for Zendesk Chat. indicates the app is available for Zendesk Support. New Docker Hub Repository Comments () Docker Hub Repository Comments integ...
- Caroline Kello
- Edited May 01, 2019 19:58
- 5 followers
- 2 comments
- 0 votes
Caroline Kello created an article, April 28, 2019 15:25
Release notes through 2018-10-14
1. Zendesk updates
2. Release Notes
Zendesk Answer Bot New stuff No new stuff this week. Fixed stuff Fixed issue preventing agents from adding feedback for Answer Bot on solved articles. Zendesk Guide New stuff No new stuff th...
- Caroline Kello
- Edited May 01, 2019 19:57
- 4 followers
- 0 comments
- 0 votes
Caroline Kello created an article, April 28, 2019 15:25
Release notes through 2018-10-28
1. Zendesk updates
2. Release Notes
Zendesk Connect New stuff Customers can now send a test SMS to any phone number they specify (rather than just the one linked to their user profile). Fixed stuff Allow files names including an '...
- Caroline Kello
- Edited May 01, 2019 19:57
- 5 followers
- 0 comments
- 3 votes
Caroline Kello commented, April 17, 2019 08:18
Hey Craig, Not from the UI, no. Thanks, Caroline
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- Caroline Kello
- Created April 17, 2019 08:18
- 0 votes