Ziquan Miao

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Latest activity by Ziquan Miao
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    Ziquan Miao commented,

    Sure! Tiers denote the level of relationship between us and our customers. Higher tiers means we probably should service their tickets first. This tier information is automatically joined to ticket...

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    Ziquan Miao commented,

    Hey Community members! Thanks for your assistance on this request.   I may have not relayed my thoughts properly; this is a custom field I added to Organizations  How do I enable an option to make ...

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    Ziquan Miao created a post,

    Allow agents to edit org custom field

    Without setting them as an admin, is it possible to have an agent edit a custom organization field?