
Relay Graduate School of Education (relaysupport)
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Total activity23
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Last activity
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Activity overview
Latest activity by Relay Graduate School of Education (relaysupport)-
Relay Graduate School of Education (relaysupport) commented,
I would also like to see more ways to restrict agent views into tickets without creating multiple instances.
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Relay Graduate School of Education (relaysupport) commented,
+1 to the ability to randomize or stagger frequencies for when an end-user receives the survey.
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Relay Graduate School of Education (relaysupport) commented,
Adding my vote for this feature as we need to have certain tickets restricted to a group and the current settings are too clunky to be of use. We would like to have the option to default to all bu...
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Relay Graduate School of Education (relaysupport) commented,
Any news on when Light Agents can view Explore?
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Relay Graduate School of Education (relaysupport) commented,
+1 Rachel Seeman's question: Can two agents be speaking with the customer at the same time?