Hani Azzam
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Activity overview
Latest activity by Hani Azzam-
Hani Azzam commented,
Thanks Allen. I had the issue solved in another Zendesk support thread already!
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Hani Azzam commented,
I have "formatting options for agents" enabled (via Settings>Tickets) but when I send an email, it still appears in the requester's inbox as plain text (links not included and italics appear like _...
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Hani Azzam commented,
I have "formatting options for agents" enabled (via Settings>Tickets) but when I send an email, it still appears in the requester's inbox as plain text (links not included and italics appear like _...