Thomas Joussot
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Activity overview
Latest activity by Thomas Joussot-
Thomas Joussot commented,
I also agree with Terry about this odd response… Some improvement is definitely required here. I can also report that this pop-up message is pretty annoying on Android since this hides the bottom o...
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Thomas Joussot commented,
I also totally agree all of this!
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Thomas Joussot commented,
@Mark, haha right! Actually "first half of 2019" is close now so I really hope they will announce it soon!
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Thomas Joussot commented,
Can't wait! ;-)
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Thomas Joussot commented,
Got it Brett, thanks for the clarification!
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Thomas Joussot commented,
Hi Brett, Thanks for sharing this but I'm confused with this process. I may be wrong or miss something but why not CC'ing contact directly to do the same thing when the response needs to be public?
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Thomas Joussot commented,
'On-Hold' status would be the way to go with your tickets while waiting for feedback from your dev team.
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Thomas Joussot commented,
+1 Crucial feature to ensure everything is corporate and right with the company policy, letting Admins review and update macros if required.
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Thomas Joussot created a post,
Changing the 'From' address with email notifications for article/section followers
Hi there, I wish we could use the 'From' address noreply@{our_domain}.com instead of noreply@{our_domain}.zendesk.com for notification emails sent to end-users who subscribed to Help Center section...
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Thomas Joussot commented,
@Mike, thank you for sharing this, much appreciated!