Tech PWN
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Activity overview
Latest activity by Tech PWN-
Tech PWN commented,
Is it possible to get CSAT feedback via text through Zendesk talk? Also would Twilio/Talk be able to differentiate between a landline and mobile number to send an sms?
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Tech PWN commented,
Hi all, Is there any way to tie calls back to the tickets from which they were made? Looking at the attributes available under calls, I see a 'call id' but not a 'ticket id'. The calls are clearly ...