
Sean O'Hara
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Total activity50
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Last activity
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Activity overview
Latest activity by Sean O'Hara-
Sean O'Hara commented,
+1 As our agents or managers change accounts/roles, removing/adding them from CC is critical. Our zendesk is now unwieldy and not working for us
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Sean O'Hara commented,
Yeah this is pretty critical as enterprise level customers want to be have their team auto-cc'd so that they can be alerted when new requests are filed by any member.
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Sean O'Hara commented,
Definitely want this!