Tom Cerceo

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Latest activity by Tom Cerceo
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    Tom Cerceo commented,

    Hello,    I am writing to ask if it is possible to pull up a list of every macro we have that has a specific Tag in it. I am not interested in a report showing all the tickets a tag is in but the m...

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    Tom Cerceo commented,

    Hi, Is it possible to change a private app to show limited information for specific people, like Administrators and Agents? For example, I want one Agent to be able to have access to an app but not...