Jon Garrett

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Activity overview

Latest activity by Jon Garrett
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    Jon Garrett commented,

    Hi David - I already use the current method of viewing ZD Views in Teams, which is great, but I see this as simply surfacing ZD data in Teams, rather than actual integration, unlike the work with S...

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    Jon Garrett created a post,

    When will we see Deeper Integration with Teams?

    Coming off today's What's New webinar, there were several examples of Slack integration but no mention of integration with Teams.  When will we see some integration with the O365 Suite, which is a ...

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    Jon Garrett created a post,

    Insights Reporting: Average Time in a Group

    Hi - hope someone can help, as I can't find a way of doing what I need. My business has various groups, with tickets being passed through different groups during their life cycle. However, they all...

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    Jon Garrett created a post,

    Custom Field to appear based on previous Custom Field's response


    Based on the completion of a Custom Field (ie...No as opposed to Yes), I'd like another Custom Field to appear with a follow up question (ie. Why No?), I'd like to add this functionality to a Ticke...