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Ameet Sanghavi

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Latest activity by Ameet Sanghavi
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    Ameet Sanghavi created a post,

    Automatic travel authorization

    Answered

    Hi, We have long resolution times for tickets. Sometimes tickets get unusually complicated and someone has to travel to the customer's site (international) to fix issues.  IDEAL SOLUTION: The custo...

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    Ameet Sanghavi commented,

    Hi, Is there a way to change the requester for multiple tickets in one go.  Here is the scenario I described when filing a ticket with Zendesk support: "... Hello, For one of our customers, multipl...