Alina Vashurina
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Total activity15
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes1
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Subscriptions7
Activity overview
Latest activity by Alina Vashurina-
Alina Vashurina commented,
Hi Rob! That's awesome! But... How in a world you did that report? Can you provide step-by-step instruction, please? I tried hard and failed.. =)
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Alina Vashurina commented,
Hi team Zendesk! Just to clarify -- when you restrict the language (ex. Italian) and the period (ex. Last week), the articles Votes are shown for exactly that language, and for the period of a wee...
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Alina Vashurina commented,
Why you can verify only 30 articles at a time? I've spent an hour just verifying over 700 articles in our Help. After we upgraded to Enterprise all our articles are marked as unverified. *crying f...
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Alina Vashurina commented,
Hi everyone! I forgot to mention regarding up/down votes -- it would be nice to get the data for translated articles separately as well. We are going multilingual and measuring the quality of local...
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Alina Vashurina commented,
Hi! The most important metric for help articles (for us) is the number of Up and Down votes. So, we'd like to be able to see the number of votes for ANY article (we have more than 600 articles), a...
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Alina Vashurina commented,
Thanks for the update! Can't wait to get all reporting staff released. So much needed.
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Alina Vashurina commented,
Oh yes! We need more data on that, too!