Richard Patterson
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Last activity
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Activity overview
Latest activity by Richard Patterson-
Richard Patterson commented,
I agree with Terry - It is a horrible response caused by poor development. We had a support ticket open for this issue that was opened November 1, 2018 - we were given the same "solution" after pre...
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Richard Patterson commented,
Good morning Zendesk - We're running into a situation where the ticket is created as "New" - however if one of our customers replies back via their account portal before one of our agents replies, ...